[Resolved] Voonik Tech — [protected] order no : r[protected] payment method : prepaid | |||||
[protected] Order No : R[protected] Payment method : PREPAID ISHIN Faux Georgette Pink Printed Women's Saree I have placed for exchange and actually I don't want that product as it is not that good and I would like to return that saree. I'm trying many times to call the customer support and it is not connecting. Please help me. I would like to cancel both the products which I have ordered under this Order ID Was this information helpful? | |||||
Nov 10, 2016 Complaint marked as Resolved Voonik Tech customer support has been notified about the posted complaint. Verified Support Oct 08, 2016 Voonik Tech Customer Care's response Hi Divyabaru24, We are truly sorry to hear that the product did not appeal to you.We're forwarding this case to our Quality Check team who will take the necessary action right away. As discussed over the call, Request for the Return of your product has been raised. The product will be collected from the given address within 4 -5 working days. Subject to successful completion of Quality Check for the returned product, the amount will be refunded to your Voonik credits within 6-7 working days. If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it. Thanks and Regards, Team Voonik P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com. | |||||
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We are truly sorry to know that you are upset with us. Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.
Thanks and Regards,
Team Voonik
P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.