[Resolved] Voonik Tech — About shipping online & actual shipping

Priyanka29

from Gurgaon, Haryana

Address:

121004

Hiii, i am priyanka, i was order one saree of rupees 560/- & online show shipping is 29/-, Means i have to pay 560+29=589, but when i ordered that the amount increase on COD, in condition of COD shipping is 49/-, means 560+49=609, but you have charged 638/- for what you change it, i want to know why you change amount of shipping. That is like Fraud.

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Mar 9, 2017

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Feb 04, 2017

Voonik Tech Customer Care's response Hi Priyanka,

We notice that you have placed an COD order and the order total includes COD charges of Rs. 49 and shipping charges of Rs. 29 so the order total is Rs. 638 .
COD is a an additional amount we charge to give you the facility of paying cash at the time of delivery at your doorstep. To avoid COD charges kindly make your payment via credit/debit card/net banking.
For any further assistance, please write to us at [protected]@voonik.com .

Team and Regards,
Team Voonik