[Resolved]  Voonik Tech — Amount is not received

Address:Patna, Bihar, 800013
Website:www.voonik.com

Hello Sir,
I had ordered a product from voonik on 6, May 2017 and received that item a few days later, unfortunately the ordered items was different from the one that I ordered and shown in the website, so I cancelled the item in next day and since that day i did not received the amount in my back account.
so would you help me to track and give a exacted day of return?
Order ID:R[protected]
Thanks
Kamal
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Jun 26, 2017
Complaint marked as Resolved 
Voonik Tech customer support has been notified about the posted complaint.
Verified Support
May 25, 2017
Voonik Tech Customer Care's response
Dear Kamal,

We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
We notice that you have returned the product and the refund was initiated on May 25th, it may take up to 3-5 business days for your bank to reflect the refund amount to your account.
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik
Complaint comments 

Comments

It has been placed wrongly
Voonik Tech Customer Care's response, May 23, 2017
Verified Support
Dear Hemali,

Please share your order number and contact details at help@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik
My ering combo set refund so pleez my requisite confirm and so pleez my complen to short.

To my requisite itis...plseeeeez ..thaunks..., , ... ... ...teem voonik

...
Voonik Tech Customer Care's response, May 23, 2017
Verified Support
Hi Qazzafi,

Sorry for the inconvenience caused. Please share your order number and contact details at help@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

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