[Resolved] Voonik Tech — Bag delivery

Anusha Ravikumar

from Delhi, Delhi

Address:	600062
Website:	voonik

Hi
Order no : r[protected]-1

I have already paid for this item via debit card and in my absence the courier person asked for money from the neighborhood and they paid too
Kindly return my amount
Courier person states that it's not prepaid since the amount has been mentioned in the bill.
Please take steps and return my amount as soon as possible.

I have the full transaction details

Thank you for using debit card ending 1020 for rs.868.00 in bangalore at voonik technologies p on[protected]:20:53:35 avl bal: rs.12907.00

Proof of amount being debited from my account.
Contact the person incharge and i need immediate reply

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Nov 23, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Oct 11, 2016

Updated by Anusha Ravikumar BILLING DISCREPANCY

Verified Support

Oct 20, 2016

Voonik Tech Customer Care's response Dear Anusha,

We sincerely regret the experience you have been through. We have initiated refund for the order on 13 Oct 2016, request you to check in the bank with the Transaction ARN number- 75105176289000578566099. If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Comments

madhuri bamaniya

from Ghugus, Maharashtra

I had ordered a saree due to their it would return bt till i didint get my money back. Order no was r[protected] septmber retrun my order and pickup date 27 september not transfer refund my account. Please give my money back request you thanking you !

Voonik Tech Customer Care's response, Oct 19, 2016

Verified Support

Hi Madhuri,

We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
We notice that you have returned the product and the refund was initiated on Sep 29th. Kindly check you are Bank with the Reference_ID => N281160195106720

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or [email protected].