[Resolved] Voonik Tech — Black checkered bodycon dress - refund amount not received

Enki

from Surat, Gujarat

Address:	Surat, Gujarat, 395009
Website:	Voonik

I have ordered above mentioned dress as on 09.04.2017. Order id is r[protected]. The item delievered to me on 13.04.2017 and returned as on 17.04.2017, but still i didn't get the refund amount of rs.578/-, where i got the refund of my next purchased item for rs.499/- in my bank account with order id r[protected].

Kindly note my account details
Bank name - icici bank ltd.
Account no.[protected]
Ifsc code - icic0000193

I request, kindly refund the amount of rs.578/- as soon as possible

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Jun 2, 2017

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

May 02, 2017

Voonik Tech Customer Care's response Dear Enki,

We sincerely regret the experience you have been through. We notice that you have returned the product and refund was initiated in Bank account on May 2nd, it may take up to 3-5 business days for your bank to credit the refund amount to your account.
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik