[Resolved] Voonik Tech — Cheating customers with no-exchange/non-return tag

Swain75

from Hyderabad, Telangana

Address:	560037
Website:	Voonik Mobile App

There are items on underwear like women's shaper, lingerie & swimsuits where the size chart shows wrong data. If you order any item based on your waist size, it comes as very small size. While complaining, they tell that particular item in no-exchange/non-return; so they can't exchange to bigger size.

This way, they denying to return or exchange that item where that item will be no use for u.

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Nov 20, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2016

Voonik Tech Customer Care's response Dear Swain,

We are truly sorry to know that you are upset with us. Please share your order number and contact details at [protected]@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

Verified Support

Oct 19, 2016

Voonik Tech Customer Care's response Dear Swain,

We are truly sorry to know that you are upset with us. Request for the Return of your product has been raised.
The product will be collected from the given address within 4 -5 working days. Subject to successful completion of Quality Check for the returned product, the amount will be refunded to your account within 7-10 working days.
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.