[Resolved] Voonik Tech — Damaged product

Asha bala24

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560032
Website:	Voonik

I had ordered an glory bracelet watch order no R [protected] which I had ordered a week back and I got the delivery today which was a damaged product actually the product is totally a damaged product which doesn't work nor fit in hand and paint is also gone so I request the voonik to return the product and replace the product as soon as possible or else please try to refund the money

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May 20, 2017

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2017

Voonik Tech Customer Care's response Dear Asha,

We are so sorry, that you got a damaged product, it must be such a disappointment. We promise, we will investigate the issue to figure out, how such a product got cleared in Quality check.
Request for the Return of your product has been raised.
Kindly fill in your Bank Details in the form that has been sent through E-mail and submit it within 24 hours .
The product will be collected from the given address within 4 -5 working days. Subject to successful completion of Quality Check for the returned product, the amount will be refunded to your account within 7-10 working days.
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

Apr 22, 2017

Updated by Asha bala24 I have already returned the product only the amt has to be refunded