[Resolved] Voonik Tech — Delivery problem

Vikee Parmar

from Narwana, Haryana

Address:	160062
Website:	Www.consumercomplaints.in

Sir my product is m[protected] purchase by mrvoonk. Currently i have not receive.
I have already pay for this order.
When i have again call to customer care says that reached your order two to three days.
So i can't satisfy.
Plz sir do something for this situations.
I had this order september 12 and now coming date october 12. So sir tell me how how can handle this situation.

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Nov 23, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2016

Voonik Tech Customer Care's response Hi Vikee,

Apologies! The order stands cancelled due to logistical constraints. Request you to place a fresh order and will ensure a hassle free delivery to your doorstep.
We had processed the refund in your Voonik credits on Oct 19th. If you wish to get the refund in bank account, please follow the procedure to transfer credits in bank.

Login in website/App > Go to My Order > Select the order for which refund is given in VC > Click on Transfer credits to Bank > Fill the bank details > Submit
Refund will be initiated within 24 hours and refund will reflect within 3-5 working days.

Thanks and Regards,
Team Mrvoonik

P S: For further clarifications you can contact us on [protected] or [protected]@mrvoonik.com.