[Resolved] Voonik Tech — Different color and design from what appears in the picture

Ayequ

from Surat, Gujarat

Address:	395010
Website:	voonik

I ordered a dress material.The color shade is totally different from what it appeared in the picture.Also the design at few places like neck and dupatta is different. I would have understood if the color shade was little different but this is not at all likeable.The picture which has come along with the dress is different from what I ordered.If this picture was there on your site I would have never ordered it because this picture is actually showing the original color.Also the quality is very poor.My order id is R[protected].Order date is 30th april 2016.Delivery date is 4th May 2016.
i request you a 100 percent refund

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Sep 18, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

May 04, 2016

Voonik Tech Customer Care's response Hi Ayequ,

We are sorry to hear that the product we sent did not match your expectations.We're forwarding this case to our Quality Check team who will take the necessary action right away.
Request for the Return of your product has been raised.
Kindly fill in your Bank Details in the form that has been sent through E-mail and submit it within 24 hours .
The product will be collected from the given address within 4 -5 working days. Subject to successful completion of Quality Check for the returned product, the amount will be refunded to your account within 7-10 working days.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Comments

Princepunisher

from Mumbai, Maharashtra

Hello ! I had ordered two sarees worth ₹1999+₹1699 and plus ₹100 for return but my saree was returned too earlier but I think they don't have knowledge about how the money had come my money was not returned back to me I want the manager to come to my house they just think that peoples please help me I has been 1 month

Dipita das

from Chandrakona, West Bengal

Third class quality is voonik. Give my money back u cheaters

Dipita das

from Chandrakona, West Bengal

Voonik Tech — Give my 497/- back n take ur cheap product.

Ordered a bhagalpuri silk saree Order no R[protected] on 7th may but after waiting eagerly for it i got one week later a CHEAP SYNTHETIC SAREE. Voonik is a CHEATER. Its not the same as seen in the display. Its of THIRD CLASS QUALITY. GIVE MY 497/- BACK & TAKE UR CHEAP PRODUCT.