[Resolved] Voonik Tech — Different product quality

binduss

from Bengaluru, Karnataka

Address:	560094
Website:	voonik.com

I purchased a 2 sarees and 2 tops, in which the product quality which was mentioned, was not at all the same. it was totally different, the other saree which i got, the color was not the color which was shown. i went to my track and ordered for the return of the products. it asked for bank details and all. i filled it. after that i dint get any confirmation or acknowledgement of the submission. but when it comes to payment, i get many msgs to keep the amt ready. i called the customer care many times, i dint reach any guy from the customer care after being on line for a long time.

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Aug 31, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2016

Voonik Tech Customer Care's response Hi Bindu,

We are sorry to hear that the product we sent did not match your expectations.We're forwarding this case to our Quality Check team who will take the necessary action right away.Please share your order number and contact details at [protected]@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.