[Resolved] Voonik Tech — Do bhai KM - 1900 pink | |||||
I buy sandal from Voonik but it didn't suited on me, so I ask for return request they ask me for return by bank transfer or voonik credit . I said bank transfer and then gave them all necessary details. But when I submit the details, it said " return request isn't intitiated " please help me !!! I am worrying about this !!! Please help me to get my money back !!! Was this information helpful? | |||||
May 4, 2017 Complaint marked as Resolved Voonik Tech customer support has been notified about the posted complaint. Verified Support Apr 03, 2017 Voonik Tech Customer Care's response Dear Rubi, We are truly sorry to hear that the product did not appeal to you.We're forwarding this case to our Quality Check team who will take the necessary action right away. Please share your order number and contact details at [protected]@voonik.com, we will get in touch with you and resolve the issue at the earliest. Thanks and Regards, Team Voonik | |||||
 2 Comments | |||||
Comments
Voonik had provided bad cloth material
It does not have any quality
While I have ordered first quality they have
Given the worse one so please take the material...i don't need it
It does not have any quality
While I have ordered first quality they have
Given the worse one so please take the material...i don't need it
Voonik Tech Customer Care's response, Apr 6, 2017
Verified Support
Hi Sheeja,
We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
Please share your order number and contact details at help@voonik.com, we will get in touch with you and resolve the issue at the earliest.
Thanks and Regards,
Team Voonik
We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
Please share your order number and contact details at help@voonik.com, we will get in touch with you and resolve the issue at the earliest.
Thanks and Regards,
Team Voonik
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We are truly sorry to hear that the product did not appeal to you.We're forwarding this case to our Quality Check team who will take the necessary action right away.
We had processed the refund in your Voonik credits. If you wish to get the refund in bank account, please follow the procedure to transfer credits in bank:
Login in website/App > Go to My Order > Select the order for which refund is given in VC > Click on Transfer credits to Bank > Fill the bank details > Submit
Refund will be initiated within 24 hours and refund will reflect within 3-5 working days.
If in case you face any issue, then kindly write an e-mail to help@voonik.com & we'll look into it.
Thanks and Regards,
Team Voonik