[Resolved]  Voonik Tech — Fake order received from another company balodis tech

I had ordered dress material from voonik. But received a fake order from balodis tech company with the same price of cod ordered on voonik. I thought it is from voonik and paid cod money. But the package contains some fake defective dress material. Customer care number for balodis and voonik is not working. I tried to call them several times. Please suggest what should be done now. I want my money back.
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Nov 8, 2016
Complaint marked as Resolved 
Voonik Tech customer support has been notified about the posted complaint.
Verified Support
Oct 07, 2016
Voonik Tech Customer Care's response
Hi Shilpatorgal,

Thanks for registering your complaint with us. This is not a Voonik order and we have started investigating how the seller has shipped a non-Voonik order to you. Please share the invoice you received with this order at [protected]@voonik.com. On receiving your e-mail, we’ll take it up with the respective courier service and resolve the issue at the earliest. As a Voonik customer, please be assured that we will resolve this issue on your behalf even though this is a non-Voonik order.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.
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