[Resolved] Voonik Tech — Fake order received from voonik | |||||
I had ordered dress material from voonik. But received a fake order from Voonik company with the same price of cod ordered. I thought it is the same order and paid cod money. But the package contains some fake defective dress material. I have informed to voonik customer care received wrong shipment on same date 24/9/2016 Ticket #2045736 in voonik, but after many follow-up it didn't recevied any status from their side about the return & money refund this is absolutely fraud thing Was this information helpful? | |||||
Nov 21, 2016 Complaint marked as Resolved Voonik Tech customer support has been notified about the posted complaint. Verified Support Oct 20, 2016 Voonik Tech Customer Care's response Dear Parass, Thanks for registering your complaint with us. This is not a Voonik order and we have started investigating how the seller has shipped a non-Voonik order to you. As a Voonik customer, please be assured that we have initiated refund for the order on 11 Oct 2016, it may take up to 3-5 business days for your bank to credit the refund amount to your account. If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it. Thanks and Regards, Team Voonik P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com. | |||||
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it's me Susan Thapa from Shillong (jhalupara) I order maroon embroidery lehenga but I got different product so I would like to return n get back the refund, order number: R[protected] and the product ID : 5839160.
Accept our sincere apologies for this unfortunate incident. We're forwarding this case to our Quality Check team who will take the necessary action right away.
We notice that the refund for the order was initiated on 02 Oct 2016, request you to check in the bank with the transaction Reference_ID => N277160193075853. If in case you face any issue, then kindly write an e-mail to care@voonik.com & we'll look into it.
Thanks and Regards,
Team Voonik
P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.