[Resolved] Voonik Tech — Fashion garment

yo yo2

from Delhi, Delhi

Address:

110074

I requested for replacement order, they collected my previous order but never delivered replacement.
Order no. R[protected]
Now i'm trying to cancel my order but they don't allow me to do the same. Also there is no tracking has been provided by the company.
I also have return receipt provided by the logistics service provider.
# service provided by voonik.com

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Jul 15, 2017

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2017

Voonik Tech Customer Care's response Dear Yo,

We are sorry, that we had to cancel your order after keeping you on hold since “June 4th”. We were expecting fresh stocks of “Jockey Imperial Blue & Neon Yellow Moulded Cami Bra - Style Number FP[protected]” when we received your order. But unfortunately, the consignment is getting delayed, more than we expected. So we have cancelled the order and have initiated refund on June 13th, as per the bank’s policy, the amount will reflect in the your account within 3-5 working days (excluding Saturday, Sunday & Bank holidays).
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

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Comments

Sagar Nage

from Pune, Maharashtra

Sir my prouduct is return but my product amount was not credited in my account please check this status

Voonik Tech Customer Care's response, Jun 20, 2017

Verified Support

Dear Sagar,

We are extremely sorry that you haven't received your refund.Your money is safe with us. We request you to kindly re-send us your order number at help@voonik.com and we will ensure immediate action. Thank you for your patience.

Thanks and Regards,
Team Voonik