[Resolved] Voonik Tech — For their poor service and false info they provide

Great aparna

from New Delhi, Delhi

Address:	560045
Website:	Www.voonik.com

I want to complaint about the poor service and the false info voonik tech provide. I ordered a karishma Navy blue anarkali suit online from voonik.com and it was free size as I ordered. When I ordered it wasn't told to me that the product wasn't stiched fully at that time but that I ignored. and after that as I mentioned earlier too that it was free size as I have ordered but it wasn't so neither in length nor in width.usually a free size cloth is that in which everyone is comfortable but that wasn't so and that was the case then they were supposed to provide the dimensions but that too didn't happened so I requested for return on the same day when I received the product on 19th March and it's now nearly 10 days and till now there is no response from their side .every time I call them they only have to say sorry for your inconvenience but your product will be returned in 2-3 days .but it hasn't happened till now .so I request you to please take some action I will be highly obliged.

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Aug 22, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2016

Voonik Tech Customer Care's response Hi Aparna,

We are truly sorry to hear that the product did not appeal to you.We're forwarding this case to our Quality Check team who will take the necessary action right away.
Please share your order number at [protected]@voonik.com.We will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on[protected] or [protected]@voonik.com.