[Resolved] Voonik Tech — Gold plated ring

Yamini Bhargava

from Lucknow, Uttar Pradesh

Address:

160062

I had ordered gold plated nose ring as order number R[protected] but i recieved a damaged one and want to return it...when i press return button than they are asking for return authorization number but you didint tell me that..tell me my RAN... I want to return it at any condition and want my money back

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Jun 17, 2017

Complaint marked as Resolved

Verified Support

May 15, 2017

Voonik Tech Customer Care's response Hi Yamini,

We are so sorry, that you got a damaged product, it must be such a disappointment. We promise, we will investigate the issue to figure out, how such a product got cleared in Quality check. We notice that you have returned the product and refund was processed in your Voonik credits on May 5th 2017.
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik