[Resolved] Voonik Tech — I choose voonik credit instead of bank transfer. Not my problem is that i want my refund into my bank account so what is the solution for this?
M
Mįss Priyānkà
from Raipur, Chhattisgarh
Apr 28, 2017
Website: voonik.tech
Hello i have ordered for a whilte and pink colour dress order number r[protected] by cash on delivery on[protected] and i got the product delivered on[protected] the product was delivered by delivery. Instead of the product i have ordered i got a semi stitched dress which was not mentioned anywhere while viewing the product so i kept it for return on the next day of delivery. While in the returning process i choose voonik credit instead of bank transfer. Now my problem is that i want my refund into my bank account so what is the solution for this?
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Jun 2, 2017
Complaint marked as Resolved
Voonik Tech customer support has been notified about the posted complaint.
Accept our sincere apologies for this unfortunate incident. We're forwarding this case to our Quality Check team who will take the necessary action right away.
We notice that you have returned the product and refund was initiated on April 29th, kindly check in your Bank with the Reference_ID=[protected].
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.
Ordered a saree which I've received day before. The quality is not as expected. Hence I want to return it back. Tried calling customer support but no response. Revert back to me immediately.
We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
Please share your order number and contact details at [email protected], we will get in touch with you and resolve the issue at the earliest.
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Rgds,
Sunitha
We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
Please share your order number and contact details at [email protected], we will get in touch with you and resolve the issue at the earliest.
Thanks and Regards,
Team Voonik