[Resolved] Voonik Tech — I choose voonik credit instead of bank transfer. Not my problem is that i want my refund into my bank account so what is the solution for this? | |||
Hello i have ordered for a whilte and pink colour dress order number r[protected] by cash on delivery on[protected] and i got the product delivered on[protected] the product was delivered by delivery. Instead of the product i have ordered i got a semi stitched dress which was not mentioned anywhere while viewing the product so i kept it for return on the next day of delivery. While in the returning process i choose voonik credit instead of bank transfer. Now my problem is that i want my refund into my bank account so what is the solution for this? Was this information helpful? | |||
Jun 2, 2017 Complaint marked as Resolved Voonik Tech customer support has been notified about the posted complaint. Verified Support May 02, 2017 Voonik Tech Customer Care's response Dear Priyānkà, Accept our sincere apologies for this unfortunate incident. We're forwarding this case to our Quality Check team who will take the necessary action right away. We notice that you have returned the product and refund was initiated on April 29th, kindly check in your Bank with the Reference_ID=[protected]. If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it. Thanks and Regards, Team Voonik | |||
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Rgds,
Sunitha
We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
Please share your order number and contact details at help@voonik.com, we will get in touch with you and resolve the issue at the earliest.
Thanks and Regards,
Team Voonik