[Resolved] Voonik Tech — I have ordered for a straight kurta but i have been delivered an unstitched cloth

Jubulee

from Ranaghat, West Bengal

Address:	754029
Website:	www.voonik.com

I have ordered a straight kurta with order number r[protected]-1 where it has been clearly written a straight freesize multicolor kurta, but an unstitched cloth has been delivered to me. Plz arrange for its return asap n don't compell me to escalate it more. M unable to return it in online mode.
Srabani.
Mob-[protected]
Plz do the needful at the earliest.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Jun 9, 2017

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

May 08, 2017

Updated by Jubulee I have ordered a straight free size kurta with order number R[protected]-1 but an unstitched cloth has been delivered to me. Plz arrange for its return or same kurta replacement. I have paid this as cash on delivery for an amount of RS.707/- plz arrange for my money back. I was not expecting this cheap service from voonik Plz don't force me to escalate this more...srabani mob-[protected] I have ordered the kurta as in pic.

Verified Support

May 09, 2017

Voonik Tech Customer Care's response Hi Jubulee,

We are sorry to hear that the product we sent did not match your expectations.
Request for the Return of your product has been raised.
Kindly fill in your Bank Details in the form that has been sent through E-mail and submit it within 24 hours .
The product will be collected from the given address within 4 -5 working days. Subject to successful completion of Quality Check for the returned product, the amount will be refunded to your account within 7-10 working days.
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik