[Resolved] Voonik Tech — I want my refund | |||
My order no is R[protected]. I return my product a lehenga but still i didn't get my refund. I chose voonik credit instead of bank transfer. I got msg that "my refund for Rs.1850 is initiated as voonik credits and will reflect in your voonik account within 2 hours"_ on june 27.. After it 5 days go but i can't find my refund on voonik credit/coupon option... I also mail at [protected]@voonik.com, there is also no response.. & now here...if i can't see any response after it.. Then i have to take another way. Was this information helpful? | |||
Aug 6, 2017 Complaint marked as Resolved Voonik Tech customer support has been notified about the posted complaint. Verified Support Jul 04, 2017 Voonik Tech Customer Care's response Dear Riya, We notice that you have returned the product and refund is successfully credited to your Voonik account on June 27th, 2017. To use Voonik Credits, Follow the steps below. 1. Select product. 2. Click on a buy. 3. Select payment mode as Credit/Debit card, COD 4. Find the option - "Apply for Voonik Credits" 5. Check the Price total. 6. If the total exceeds the available Voonik Credits, you'll have to pay the remaining amount via credit card/ debit card/ net banking, COD. 7. Click on Place order. 8. Wait for the Order confirmation If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it. Thanks and Regards, Team Voonik Verified Support Jul 06, 2017 Voonik Tech Customer Care's response Hi Riya, Please share your bank details at [protected]@voonik.com, we will initiate refund within 24 hours, as per the bank’s policy, the amount will reflect in your account within 3-5 working days (excluding Saturday, Sunday & Bank holidays). Regards, Team Voonik | |||
 2 Comments | |||
Comments
Hi,
I have revived My order No M[protected]
But shoes received was small in size. kindly change the shoes on priority basis.
I have revived My order No M[protected]
But shoes received was small in size. kindly change the shoes on priority basis.
Voonik Tech Customer Care's response, Jul 13, 2017
Verified Support
Hi Manjeet,
Accept our sincere apologies for this unfortunate incident. We're forwarding this case to our Quality Check team who will take the necessary action right away.
We noticed that order number you have provided is incorrect kindly provide the correct order number and contact details at [email protected], we will get in touch with you and resolve the issue at the earliest.
Thanks and Regards,
Team Mrvoonik
Accept our sincere apologies for this unfortunate incident. We're forwarding this case to our Quality Check team who will take the necessary action right away.
We noticed that order number you have provided is incorrect kindly provide the correct order number and contact details at [email protected], we will get in touch with you and resolve the issue at the earliest.
Thanks and Regards,
Team Mrvoonik
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We are sorry to know that you are upset with us. Please share your concern and order number at help@voonik.com, we will get in touch with you and resolve the issue at the earliest.
Thanks and Regards,
Team Voonik