[Resolved]  Voonik Tech — I want to return item as not comfortable

Anirudh singh
K. L memorial school aurangabad 121105
I have ordered lofers but they are now comfortable and i have paid rupees 627. I am not happy so i want to return the item
Please help me in returning them i have paid this amount from my pocket money and i am really upset. I will be yhankful to u i[censored] will help me i returning those shoes. Thank ubioe
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Sep 22, 2018
Complaint marked as Resolved 
Voonik Tech customer support has been notified about the posted complaint.
Aug 18, 2018
Updated by Anirudh Singh Chauhan
[protected] is my contact number
Verified Support
Aug 19, 2018
Voonik Tech Customer Care's response
Dear Anirudh,

We are sorry that the Voonik product you purchased did not meet your expectations. We have registered your return request for Order No. (R[protected]-1)

Your return order details are:

Return process:

Step 1: On the initiation of your return request, within 4-5 working days someone from our delivery team will collect your package.
Step 2: Every return package has a unique number. Before returning your product verify the item to be handed over. In case of multiple returns different courier persons will come to collect different packages.

Refund Process:

Within 48 hours of picking up your return package, we will initiate the refund. We need your bank account details to refund the amount in your account. Please fill your bank account details in the link sent to your mail address, so that we can initiate refund immediately.

The refund will be credited to your account within 3-5 working days.

Kindly fill the bank details before the product is picked up for return, else the refund amount will go as Voonik credits to your Voonik account.

Team Voonik
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