[Resolved] Voonik Tech — I'm complaining about my product replace

Dipali Mahale

from Mumbai, Maharashtra

Address:

Raigad, Maharashtra, 410218

7 color lifestyle yellow and red color saree ye product delivered nahi kiya koi aur dress material hi bhej diya sellerne

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Nov 7, 2016

Complaint marked as Resolved

Oct 04, 2016

Updated by Dipali Mahale mera jo product he vo seller ne replace kr dusara bheja he plz ese replace karwaye ya mera refund kre ye seller ki galati he

Verified Support

Oct 07, 2016

Voonik Tech Customer Care's response Hi Dipali,

Thanks for registering your complaint with us. This is not a Voonik order and we have started investigating how the seller has shipped a Non-Voonik order to you. As discussed over the call, we have initiated refund on Oct 7th, it may take up to 3-5 business days for your bank to credit the refund amount to your account. If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Comments

Gopal nayakjey

from Pune, Maharashtra

Order number R[protected] has to be dispatched to jeypore odisha latest by 24th September 2016.But Voonik shopping website failed to send the order in time and no response in customer care number.Be aware of the company. Gopal Chandra Nayak

Voonik Tech Customer Care's response, Oct 7, 2016

Verified Support

Hi Gopal,

We are extremely Sorry to hear that you haven't received your product on time. This is a rare incident where there has been a slight delay in the dispatch of the product. Rest assured, you will receive an update regarding the order status through E-mail from our team within 24-48 hours of time.Your patience is much appreciated.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or [email protected].