[Resolved] Voonik Tech — I'm complaining about my refund | |||||
Hello sir, my name o is preetam shende. I was purchased a shoe from mrvoonik.com. Suddenly i might the shoe size is not exact as my size. Then i was canceled my order. But still 2 month are gone. I did not got any refund amount from mrvoonik. I am mention by the following image. You can see on image. (Mrvoonik.com) my order id is :- m[protected] Upport team promised to me that money will come in 7-10 day. But they are fake. Plz take action to voonik.com [protected] [protected] Was this information helpful? | |||||
Oct 19, 2016 Complaint marked as Resolved Voonik Tech customer support has been notified about the posted complaint. Verified Support Sep 17, 2016 Voonik Tech Customer Care's response Hi Panku, Accept our sincere apologies for this unfortunate incident.We notice that you have cancelled the order and the refund was processed on Sep 16th, it may take up to 7-10 business days for your bank to credit the refund amount to your account. If in case you face any issue, then kindly write an e-mail to [protected]@mrvoonik.com & we'll look into it. Thanks and Regards, Team Mrvoonik P S: For further clarifications you can contact us on [protected] or [protected]@mrvoonik.com. | |||||
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+91 11 3001 7672
+91 80 6666 7777
Manyata Embassy Business Park, Block N-1, Balsa 2nd Floor, Nagavara, Bangalore North, Karnataka, India - 560045
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We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
Please share your exact order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest. If in case you face any issue, then kindly write an e-mail to care@voonik.com & we'll look into it.
Thanks and Regards,
Team Voonik
P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.