[Resolved] Voonik Tech — Item return not initiated by company

Hasneen

from Lucknow, Uttar Pradesh

Address:	Lucknow, Uttar Pradesh, 226013
Website:	www.voonik.com/home

Hi,

I recently purchased a dress from Voonik. The item I received was entirely different from the item I ordered. I was highly disappointed as this is the first time I am making a purchase from this site. Hence, I initiated a return and refund on this item on the day it was delivered itself. Its been 10 days but so far no response has been made from the company's side. I tried to raise this issue to them, but I faced with no response. Later, I tried calling the customer care number multiple times but no one answered my calls.
Item order no. is R[protected]. I would like this issue to get resolved as soon as possible and avoid further transaction with this company.

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Aug 20, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2016

Voonik Tech Customer Care's response Hi Hasneen,

We are sorry for the delay in reverse pick up.We have initiated refund for the product ''Designer Pink Party Wear Gown[protected]'' on February 25th.It will take 6-7 business days to reflect in your bank account.For further queries write to us at [protected]@voonik.com.We will get in touch with you and resolve the issues at the earliest.

Thanks and Regards,
Team Voonik

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Comments

Silanis AKN

from Pune, Maharashtra

Hi, I have initiated a request to return an item purchased from Voonik App and the order number is R[protected]. I am at Coimbatore and I want to know how will the delivered item be taken back from me?