[Resolved] Voonik Tech — Last moment cancelled order and delay payment | |||||
Hi, My order no. is R[protected] Mulicolor lehnga booked in 17/10/16 and delivery date is 25/10/2016 but order not delivered, when i called in customer care no. then he promised order delivered in evening or next day morning and next day message is order cancelled but payment still not come in my account, so please tell me what we will do for further process. Was this information helpful? | |||||
Nov 29, 2016 Complaint marked as Resolved Voonik Tech customer support has been notified about the posted complaint. Verified Support Oct 26, 2016 Voonik Tech Customer Care's response Dear Baghel, We sincerely regret the experience you have been through. The order stands cancelled due to logistical constraints, hence we have initiated refund on Oct 26th, As per the bank’s policy, the amount will reflect in the your account within 7-10 working days (excluding Saturday, Sunday & Bank holidays). Request you to place a fresh order and will ensure a hassle free delivery to your doorstep. If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it. Thanks and Regards, Team Voonik P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com. | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
96%
Complaints
839
Pending
0
Resolved
802
View all 839 Voonik Tech reviews & complaints
+91 11 3001 7672
+91 80 6666 7777
Manyata Embassy Business Park, Block N-1, Balsa 2nd Floor, Nagavara, Bangalore North, Karnataka, India - 560045
View all Voonik Tech contact information
12 Oct 2016 [protected]-PAYUIBIBOWEBPVTLTD [protected] 12 Oct 2016 1, 126.00
We are sorry to know that you haven't received the refund. Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.
Thanks and Regards,
Team Voonik
P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.