[Resolved] Voonik Tech — Lehenga low quality not as shown in picture

Bandita Changkakoty

from Bengaluru, Karnataka

Address:	788001
Website:	www.voonik.com

My order no is [protected]. the lehenga that i receive today is of very low quality. there is a huge difference between the picture they show and the product they deliver.the lehenga skirt is completely different, not as flared as shown in picture, dupata na blouse piece cloth is of very cheap quality and doesnot match the photo. i want to return this and want my money back, it should be arranged in the same address where they delivered it, or deliver another lehenga that is exactly same as the one shown in the picture. really disgusting. such deceptive fotos should to posted.. its like cheating the customers.

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Aug 21, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Mar 03, 2016

Voonik Tech Customer Care's response Hi Bandita,

We are sorry to hear that the product we sent did not match your expectations.We're forwarding this case to our Quality Check team who will take the necessary action right away. Request for the Return of your product has been raised.Kindly fill in your Bank Details in the form that has been sent through E-mail and submit it within 24 hours .
We are sorry to inform you that our return courier partners don't have any agent in your city as it is a NSZ(Non serviceable zone).We will refund the courier charges (maximum 200/-) in your Voonik account. Please send the package to the seller address that is sent to your registered e-mail id and send us a mail with the snapshot of the courier slip at [protected]@voonik.com.We will refund the amount at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on[protected] or [protected]@voonik.com.