[Resolved] Voonik Tech — My prepaid order not delivered

Sunu Georgyi

from Gurgaon, Haryana

Address:	Bangalore, Karnataka, 560017
Website:	www.voonik.com

I had placed an order - Order No : R[protected], for dupattas on Sep 16, 2016. There were two different vendors in this order. Only one of the order was delivered. I have already made the payment and its been one month since I placed this order. Have tried mailing customer care multiple times, but the response has always been that they will get back in 48 hours. I also tried calling customer care multiple times, but its always busy, and one time I got through I had told to refund my money, but there has been no action till now. Please look into the matter and refund the amount

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Nov 19, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2016

Voonik Tech Customer Care's response Dear Sunu,

We are sorry to know that you are upset with us. We notice that the order - R[protected] was delivered to you on Oct 18th 2016 by our shipment provider "Aramex" . If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.