[Resolved]  Voonik Tech — My voonik credit is empty.please refund the amount of returned order.

Hello, I am Zoya and have ordered a shreeom fashion navy blue semi stich dress material with reference to order no. R[protected] on 20 Feb 2017. It was of very bad quality and material so I returned it.
At the time of order return refund, I chose the option of voonik credits. When I am checking my credits/coupons, it's showing 0 credits. And when I am trying to buy some other product, there is no option of voonik credits.
Please refund my money in voonic credits or in my account. And please enable the option .
Regards,
Zoya Ahmed
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Apr 7, 2017
Complaint marked as Resolved 
Voonik Tech customer support has been notified about the posted complaint.
Verified Support
Mar 06, 2017
Voonik Tech Customer Care's response
Hi Zoya,

We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
We notice that you have returned the product and the refund was initiated on Mar 3rd, kindly check in your Bank with the Reference id__:[protected]

Thanks and Regards,
Team Voonik
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