[Resolved] Voonik Tech — No acknowledgement for return of product | |||||
I am trying since past 3 days to return my product but, whenever I post my details I do not get any acknowledgement from Voonik about confirming my Return status. I am trying to contact their customer care but unable to connect with any customer care executive & I have even dropped an email but no response from their end. This is really annoying. Can somebody please help? Thanks. Was this information helpful? | |||||
Nov 19, 2016 Complaint marked as Resolved Voonik Tech customer support has been notified about the posted complaint. Verified Support Oct 19, 2016 Voonik Tech Customer Care's response Hi Maithili, Accept our sincere apologies for this unfortunate incident. We're forwarding this case to our Quality Check team who will take the necessary action right away. We notice that you have returned the product and the refund was initiated on Oct 14th, it may take up to 7-10 business days for your bank to credit the refund amount to your account. Thanks and Regards, Team Voonik P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com. | |||||
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+91 11 3001 7672
+91 80 6666 7777
Manyata Embassy Business Park, Block N-1, Balsa 2nd Floor, Nagavara, Bangalore North, Karnataka, India - 560045
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Transaction ID : [protected]
Date : 04.10.2016
We are truly sorry to hear that the product did not appeal to you.We're forwarding this case to our Quality Check team who will take the necessary action right away.
Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.
Thanks and Regards,
Team Voonik
P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.