[Resolved] Voonik Tech — No Returns taken.. Money not refunded

kashish12345

from Pilani, Rajasthan

Address:	Jhunjhunu, Rajasthan, 333031
Website:	www.voonik.com

This is in reference to my order no R[protected] dated[protected]. My order contains a dress of pathetic quality which is worthless w.r.t to the price you sought. Now in an attempt to return my product, I am totally frustrated with your system.
1) No 1 is picking up the calls on your customer care number [protected]. I have tried atleast 20 times with each time Rs 5 getting deducted. Who is responsible for this extra expenditure?
2)Even after sending 2 complaint mails on your email id, no revert is there. Are we foolish?
3)No landing page is there for your return link on your waste website. Are you guys fake or what?

Whatever it is, whosoever you are! I want my money back at any cost.
I am not going to spare you if I don't get the refund within 10 days.
Mind it!!

Was this information helpful?

No (0)

Yes (0)

Nov 25, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2016

Voonik Tech Customer Care's response Dear Kashish,

We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
We notice that the refund for the order is initiated on Oct 19, 2016, as per the bank’s policy, the amount will reflect in the your account within 3-5 working days (excluding Saturday, Sunday & Bank holidays). If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.