[Resolved] Voonik Tech — Non delivery of product

tiruabhi

Address:

560045

These people have taken amount for the original product but have not dispatched the same and have sent the free product and now stating that they do not have stock of the original product.This is a worst site to purchase anything please do not use this.Not trust worthy.

I have ordered a lehenga for 699 on this site on 699 and delivery date was updated was 08th oct .I did not receive it so called their call center and got an update that i will get the product in 5-7 working days.It is 9 days today and i did not received any update so called Voonik again and the rep stated that the product is out of stock.

They are not even refunding the complete amount.

Kindly look into this.

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Nov 23, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2016

Voonik Tech Customer Care's response Dear Tiruabhi,

We are truly sorry to know that you are upset with us. Apologies! The order stands cancelled due to logistical constraints, hence we have initiated refund on Oct 17th with the Reference ID: 58046016a46c3, As per the bank’s policy, the amount will reflect in the your account within 7-10 business days (excluding Saturday, Sunday & Bank holidays). Request you to place a fresh order and will ensure a hassle free delivery to your doorstep. If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.