[Resolved]  Voonik Tech — Not getting refund in bank account

Address:Bangalore Urban, Karnataka, 700102
Website:voonik.com

I placed an order with voonik for 3 sarees vide order no. R[protected]. I did not like the product ans hence i placed a refund order with my bank details. The product was refunded on time but instead of bank a/c, they have given me voonik credit which i don't want. Numerous request for transfer in my bank account has yielded no result over last one week. They keep on asking to click on the "transfer to bank account"link on my order page but there is no such link/tab. I tried calling the customer care number which is equally hopeless. The customer care executives are perpectually busy or even by any chance u do get the line they can't help. Pls help. I wan the refund in my bank account the detil of which was duly filled up while ordering my refund.
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Sep 23, 2016
Complaint marked as Resolved 
Voonik Tech customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2016
Voonik Tech Customer Care's response
Hi Brijit,

We sincerely regret the experience you have been through. We have initiated refund on Aug 16th, it may take up to 3-5 business days for your bank to credit the refund amount to your account.
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.
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