[Resolved] Voonik Tech — Not received order which was selected by me its change

Anuj Ratra

from Delhi, Delhi

Address:

Gurgaon, Haryana, 122001

Respected sir madam
I have placed an order of watch of blue golden analog clock but i have received white golden analog clock and its lock is also not working so replace my clock as soon as possible. I will be very thankful to you. Revert to me as fast as you can
Order number r[protected]-1
Aww no vnkc[protected].

Regards
Anuj rates
[protected]

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May 27, 2017

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Apr 24, 2017

Voonik Tech Customer Care's response Dear Anuj,

We are so sorry, that you got a damaged product, it must be such a disappointment. We promise, we will investigate the issue to figure out, how such a product got cleared in Quality check.
Request for the Exchange of your product has been raised. The product will be collected from the given address within 4 -5 working days. Subject to successful completion of Quality Check for the returned product, the new product will be delivered to you within 7-10 working days.
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik