[Resolved] Voonik Tech — Not received the payment even after the goods returned | |||||
Dear sir, I have ordered two sarees from voonik and my order number was r[protected]Code no: 2457866, 1168973) but i wasn’t satisfied with the product as well as quality so i sent a request message to get back the product from us on 30th april.. On behalf of voonik a person came and get back the product from us on 2nd of may (Request id no: p86347938, p[protected] and i sent my bank details to refund the money, but still now (Ie. Nearly two and half months) i didn’t receive not even a single penny from your side.. But for the name sake u people are sending msgs alone that we cant able to process of refunding because of the bank details.. I want to know whether i will get my money back or u people making fool o[censored]s.. Was this information helpful? | |||||
Aug 21, 2016 Complaint marked as Resolved Voonik Tech customer support has been notified about the posted complaint. Verified Support Jul 17, 2016 Voonik Tech Customer Care's response Hi Kavinsai, Accept our sincere apologies for this unfortunate incident. We had processed the refund as Voonik credits in your Voonik account. Since you wish to get the refund in your bank account. Please share the bank details to [protected]@voonik.com. Once we receive your bank details, refund amount will be sent in your bank account. The amount will reflect in your account within 7-10 working days. Thanks and Regards, Team Voonik P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com. Verified Support Jul 20, 2016 Voonik Tech Customer Care's response Hi Rani, Sorry to know this, please share your order number and contact details at [protected]@voonik.com, we will get in touch with you and resolve the issue at the earliest. Thanks and Regards, Team Voonik P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com. | |||||
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I have order products on voonik there is Lake of information related to delivery and in one attempt if person not available there should be a second visit by voonik but in first visit only if person not available they cancel the order
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