[Resolved] Voonik Tech — Not satisfied with the cloth material

Deepthi Kunjilana

Address:

560066

Hi,

I have received a top from mayra (mayra partywaer top brown 15t050831) (voonik) on 18th july 2016 but the product is not as it was shown in the voonik website. so i was trying to return it but status of the product delivery is not updated on voonik website, its still in 'processed '. its asking for 5 digit authorization number but i am not able to find that number in the invoice.

Please let me know where can i see the authorization number or the other way to return the product.

Thanks,
Deepthi

Was this information helpful?

No (0)

Yes (0)

Aug 22, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2016

Voonik Tech Customer Care's response Hi Deepthi,

We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
Please share your order number and contact details at [protected]@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.