[Resolved] Voonik Tech — Online payment issue.

sujit86

from Mumbai, Maharashtra

Address:	Pune, Maharashtra, 412207
Website:	www.mrvoonik.com

Hi,

On 28th september i placed an order for 2 shoes under buy 1 get 1 free scheme.
I made the payment of rs. 1057.00 via online option thru icici bank via payu payment gateway with transaction id [protected].

However the money got deducted from my account and i did not receive the order confirmation neither i can see that in my placed ordered section in app.
Can you please refund rs. 1057.00 to my respective account.
Thanks
Sujit barge
[protected]

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Nov 13, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2016

Voonik Tech Customer Care's response Hi Sujit86,

We are sorry to hear that you are unable to see the details of the order that you had placed . Due to some technical glitches the order was not captured. However, we notice that the amount was not captured by Voonik for this particular transaction. Kindly check with your bank for more details. If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.