[Resolved]  Voonik Tech — Order cancelled after making payment

Address:Bangalore, Karnataka, 560034
Website:Voonik

I ordered couple of items and made the payment online. Right after, I got a confirmation message that order has been placed. But I still see the items in my cart and no product has been delivered. No update regarding the order. This is the second time my money is deducted and very disappointed with this. I need my refund asap.
Was this information helpful?
No (0)
Yes (0)
Aug 27, 2016
Complaint marked as Resolved 
Voonik Tech customer support has been notified about the posted complaint.
Verified Support
Jan 21, 2016
Voonik Tech Customer Care's response
Hi Roshnee,

We are so sorry about this.Please share your order number at [protected]@voonik.com so that we can ensure immediate action.We care about your grievance and surely help you with the best possible solution.

Thanks and Regards,
Team Voonik

P.S. For further clarifications you can contact us on[protected] or [protected]@voonik.com
Complaint comments 

Comments

Hi, I did not get any order id after placing the order. I had contacted voonik customer care for checking the status and the person confirmed that there was some technical glitches and I should be getting a refund in 5-10 days. Its already been more than a week and I haven't got my refund. This is the second time my order is getting cancelled and I'm highly disappointed. Never again placing an order from Voonik.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Voonik Tech
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    96%
    Complaints
    839
    Pending
    0
    Resolved
    802
    Voonik Tech Phone
    +91 11 3001 7672
    +91 80 6666 7777
    Voonik Tech Address
    Manyata Embassy Business Park, Block N-1, Balsa 2nd Floor, Nagavara, Bangalore North, Karnataka, India - 560045
    View all Voonik Tech contact information