Address: Ernakulam, Kerala, 682019 | Website: voonik.com |
Money deducted from my account
Hi,
I had ordered 2 shoes, for which the amount was debited from my account but neither had i received any order confirmation, nor the amount has been reverted back to my account, when i called up voonik they asked me to place a fresh booking saying they have not received the payment. I guess the amount is stuck in the payment gateway so please initiate refund back to my account. Would appreciate if you can get this issue resolved asap!!!
Payment details :
Bank : sbi
Payment mode : net banking
Order id:r[protected] (2 items)
Order date: 21 apr, 2017 0:8 am
Order total:rs.1339 through prepaid
Thanks & regards,
Aneeta joseph
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