[Resolved] Voonik Tech — Poor product quality

Rimms

from Gurgaon, Haryana

Address:	Faridabad, Haryana, 121001
Website:	Consumer

My name is yogita. We order designer suit product but not received one of them as per our choice. The product we order & received are totally different. So want to return back product. But no option showing in it. Order no. Is r[protected]& invoice no. Is [protected] from mobile no.[protected] customer care no.[protected] & [protected] also not responding. We want to return purchases so accept the same & return our money back...

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Aug 25, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2016

Voonik Tech Customer Care's response Hi Rimms,

We are truly sorry to hear that the product did not appeal to you. We're forwarding this case to our Quality Check team who will take the necessary action right away. We notice that you have returned the product and the refund was initiated on Jul 24th, it may take up to 3-5 business days for your bank to credit the refund amount to your account. If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.