[Resolved] Voonik Tech — Product return 1

Sudipta@1988

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700028

Hello,

I am nibedita mondal. My order id was r[protected]. I have ordered one salwar suit materiel on 18th september which i have received but the design is totally different than what i selected. The cloth quality is also very bad. I want to get my money back and send the suit piece back. I have tried contacting so many times. Nothing worked. Can anybody please get back to me in biswas. [protected]@gmail.com???

Thanks

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Nov 8, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2016

Voonik Tech Customer Care's response Dear Sudipta,

Accept our sincere apologies for this unfortunate incident. We're forwarding this case to our Quality Check team who will take the necessary action right away.
The product will be collected from the given address within 2-3 working days, Subject to successful completion of Quality Check for the returned product, the amount will be refunded to your account within 7-10 working days.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Comments

Remedial Ferandes

from Ujjain, Madhya Pradesh

Received Balodis Tech order AWB[protected] on 23/9 paid Rs. 547/-.Refer to my order no. R[protected] I have received the item which was not ordered. Now since more items are yet to come, kindly adjust the amount paid - Rs. 547/- and arrange to take back the item given to me against my order.

Voonik Tech Customer Care's response, Oct 7, 2016

Verified Support

Hi Remedial Ferandes,

Thanks for registering your complaint with us. This is not a Voonik order and we have started investigating how the seller has shipped a non-Voonik order to you. Please share the invoice you received with this order at [email protected]. On receiving your e-mail, we’ll take it up with the respective courier service and resolve the issue at the earliest. As a Voonik customer, please be assured that we will resolve this issue on your behalf even though this is a non-Voonik order.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or [email protected].

p.dasgupta

from Delhi, Delhi

1. Order id :-r[protected] invoice no :-[protected]

i want to return the following material received yesterday from

the order booked and the material received is different so kindly return back the same .

Regards

c.Dasgupta

Voonik Tech Customer Care's response, Oct 7, 2016

Verified Support

Hi P.dasgupta,

We are sorry to hear that the product we sent did not match your expectations. We notice that you have returned the product and the refund was processed in your Voonik credits. If you wish to get the refund in bank account, please follow the procedure to transfer credits in bank:

Login in website/App > Go to My Order > Select the order for which refund is given in VC > Click on Transfer credits to Bank > Fill the bank details > Submit
Refund will be initiated within 24 hours and refund will reflect within 3-5 working days.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or [email protected].

દ

દીપક દેસાઈ

from Surat, Gujarat

I buy a arum brown chronogragh watch form your site but within 8 days watch doesn't work. so i want to return this watch

Voonik Tech Customer Care's response, Oct 7, 2016

Verified Support

Hi!

Accept our sincere apologies for this unfortunate incident. We're forwarding this case to our Quality Check team who will take the necessary action right away.
Please share your order number and contact details at [email protected], we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or [email protected].