[Resolved] Voonik Tech — Product was available and was told product went out of stock

KamakshiAndhale

from Pune, Maharashtra

Address:	Pune, Maharashtra, 411007
Website:	Voonik

I had ordered black heels of London steps in april. Product was available on site so I ordered it. But the very next moment it said product is unavailable so it's been cancelled. But I could see the availability of product even next day. Could you please tell me why this lie? I want my money back asap! Payment refund is being initiated since that day but I haven't received my money yet. I hope you look into the matter soon and update me.

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Jun 12, 2017

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

May 09, 2017

Voonik Tech Customer Care's response Hi Kamakshi,

We sincerely regret the experience you have been through. We're forwarding this case to our Quality Check team who will take the necessary action right away.
We notice that your order has been cancelled and refund was initiated refund on April 18th, kindly check in your Bank with the ARN number = 75503727109012884855245.
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik