[Resolved]  Voonik Tech — Received a cheap quality product. The product show in the website is quite opposite to the product received

I have ordered a lengloy brown sholder bag and received it after a week from the date of order placed.
The quality of the bag is soo worst.
I just want to return the bag and get my money refunded.
while tring to return it througth the app it was asking for a RAN number, but nowhere in the order and in the invoice i found a RAN

Please do the needful ASAP
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Oct 15, 2016
Complaint marked as Resolved 
Voonik Tech customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2016
Voonik Tech Customer Care's response
Hi Anusha,

We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
Request for the Return of your product has been raised. The product will be collected from the given address within 4 -5 working days. Subject to successful completion of Quality Check for the returned product, the amount will be refunded to your bank account within 7-10 working days.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.
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