[Resolved] Voonik Tech — Received different product color.

po.red

from Bengaluru, Karnataka

Address:	560045
Website:	voonik.com

Hi,

I had ordered white color leggings but i got purple color. I had raised a return request with in 24 hours as per there policy . They said they will be communicating with me with in 24 hours but i never got a call from them. They have closed my ticket without any notification.

Order number -R[protected]

Thanks,
Pooja

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Sep 17, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Feb 05, 2016

Voonik Tech Customer Care's response Hi Pooja,

We are sorry that you have received the wrong product.We're forwarding this case to our quality department to take appropriate action right away.As discussed over the call, we have refunded Rs.300 in your Voonik credits that can be used for further shopping with Voonik. For any other queries write to us at [protected]@voonik.com.We will get back to you and resolve the issues at the earliest.

Thanks and Regards,
Team Voonik

P.S. For further clarifications you can contact us on[protected] or [protected]@voonik.com