[Resolved] Voonik Tech — Refund amount

sujyth

from Hyderabad, Telangana

Address:	Rangareddy, Andhra Pradesh, 500018
Website:	www.voonik.com

Hi..,
i have ordered a saree of 749/- in www.voonik.com website and i received the wrong product, though i returned the wrong product back to the organisation, but still the amount has not been refunded to my account, its been almost a month that im waiting for the refund, but still nothing has been resolved, please process the refund amount and also the delivery charges as well immediately.

Order no : R[protected]

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Nov 16, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2016

Voonik Tech Customer Care's response Hi Sujyth,

Accept our sincere apologies for this unfortunate incident. We're forwarding this case to our Quality Check team who will take the necessary action right away.
We have initiated refund of product value on Sep 19th and shipping charges on Oct 13th, it may take up to 7-10 business days for your bank to credit the refund amount to your account. If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.