[Resolved] Voonik Tech — Refund amount not credited to my account

awani13

from Chennai, Tamil Nadu

Address:	400066
Website:	Voonik.com

I have ordered a dress with order no r[protected]. Not satisfied by the product due to size issues. I had appealed for return. My request was accepted and the product was returned with a promise of refund of a amount of rs.679. I handed out the product to representative from 'shadow fax' who came to collect the order on 30 sep 2016. The request id is p93417435. But till now i have not got any information about my refund. Therefore i request you to initiate my refunding process as soon as possible.

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Nov 8, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2016

Voonik Tech Customer Care's response Hi Awani13,

We are sorry to hear that the product we sent did not match your expectations. We have initiated refund on Oct 7th, it may take up to 7-10 business days for your bank to credit the refund amount to your account.
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.