[Resolved] Voonik Tech — Refund for undelivered product | |
Called your customer care for multiple times, but no decent answer for the query. order placed on:[protected] Order No : R[protected] Payment method : PREPAID, Kindly refund my money of 340 rup ASAP. it is nearly a month I made the order.. but very poor delivery and customer care services. Voonik gave me a very bad experience. Was this information helpful? | |
Dec 5, 2016 Complaint marked as Resolved Verified Support Nov 02, 2016 Voonik Tech Customer Care's response Dear Surada, We are extremely Sorry to hear that you haven't received your product on time. The order stands cancelled due to logistical constraints, hence we will initiate refund within 24 hours, it may take up to 7-10 business days for your bank to credit the refund amount to your account. Request you to place a fresh order and will ensure a hassle free delivery to your doorstep. If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it. Thanks and Regards, Team Voonik P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com. | |
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