[Resolved] Voonik Tech — Refund has not given. Chasing them since weeks and weeks.

schetna

Address:	560045
Website:	www.voonik.com

I have ordered a saree from voonik.
They have provided me the bad materiel. I requested for refund and returned their product. Since then i am chasing them however i have not got my money back.
Whenever i call i stay in ivr but my phone never answered.

Once the call lucky connected, i talked to manager as well. He assured me that money will be returned however i didnt get yet.

Order r[protected]

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Sep 3, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Aug 03, 2016

Voonik Tech Customer Care's response Hi Schetna,

We are truly sorry to know that you haven't received your refund. We have processed the refund in Voonik credits. If you wish to get the refund in bank account, please follow the procedure to transfer credits in bank:

Login in website/App > Go to My Order > Select the order for which refund is given in VC > Click on Transfer credits to Bank > Fill the bank details > Submit
Refund will be initiated within 24 hours and refund will reflect within 3-5 working days.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.