[Resolved] Voonik Tech — Refund my amount | |||||
My name is Reshma salve.I received a cheap quality product, and I wanted my money back. I send the product back to them with the procedure told to me but didn't receive my money back.I purchased saree but received a cheap quality cloth which costs RS 1037. I am following up from nearly 2 months . They told me to courier their product and I couriered to them their product to Surat. After that I gave my bank details to them but didn't receive my money please see that I get my money back... my order no. R[protected] Was this information helpful? | |||||
May 19, 2017 Complaint marked as Resolved Voonik Tech customer support has been notified about the posted complaint. Verified Support Sep 19, 2016 Voonik Tech Customer Care's response Hi Rreshma, We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away. We have initiated refund on Sep 19th, it may take up to 3-5 business days for your bank to credit the refund amount to your account. Thanks and Regards, Team Voonik P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com. Sep 23, 2016 Durga P's response thanks for your product, but not satisfaction so please return.Wrong product.photo beautiful but saree is very bad.thanq. This saree is very bed so please refund amount.
Sep 23, 2016 Durga P's response thanks for your product, but not satisfaction so please return.Wrong product.photo beautiful but saree is very bad.thanq. This saree is very bed so please refund amount.
Sep 23, 2016 Durga P's response plz refund amount
Sep 23, 2016 Durga P's response Hi, I had ordered a saree, for which the amount was debited from my account but neither had i received any order confirmation, nor the amount has been reverted back to my account, when i called up voonik they asked me to place a fresh booking saying they have not received the payment.I guess the amount is stuck in the payment gateway so please initiate refund back to my account. would appreciate if you can get this issue resolved asap!!! Payment details : bank : SBI payment mode : cash and delivery date : sep 22nd, 2016. Amount :1076 Account no :[protected] IFSC Code :SBIN0002715 reference : [protected] | |||||
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my name is Durga.thanks for your product, but not satisfaction so please return.Wrong product.photo beautiful but saree is very bad.thanq.
Accept our sincere apologies for this unfortunate incident. We're forwarding this case to our Quality Check team who will take the necessary action right away.
Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.
Thanks and Regards,
Team Voonik
P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.