[Resolved] Voonik Tech — Refund my voonik credit to bank account.

mamta pawar

from Pune, Maharashtra

Address:	400709
Website:	www.voonik.com

Hello i have ordered for a whilte and pink kurta of order number R[protected] by cash on delivery on[protected] and i got the product delivered on[protected]. The product was delivered by delivery.Instead of the product i have ordered i got a semi stitched kurta which was not mentioned anywhere while viewing the product so i kept it for return on the next day of delivery. While in the returning process i choose voonik credit instead of bank transfer. Now my problem is that i want my refund into my bank account so what is the solution for this?

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Sep 14, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2016

Voonik Tech Customer Care's response Hi Mamta,

Accept our sincere apologies for this unfortunate incident. We're forwarding this case to our Quality Check team who will take the necessary action right away. We had processed the refund in your Voonik credits. If you wish to get the refund in bank account please follow the procedure to transfer credits in bank:

Login in website/App > Go to My Order > Select the order for which refund is given in VC > Click on Transfer credits to Bank > Fill the bank details > Submit

Refund will be initiated within 24 hours and refund will reflect within 3-5 working days.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Comments

Thriveni Das

from Delhi, Delhi

Very worst service. No customer support they wont respond for call and mails.
literally very bad service.
Voonik ZERO ratings.

Voonik Tech Customer Care's response, Aug 13, 2016

Verified Support

Hi Thriveni,

We sincerely regret the experience you have been through. Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.
We assure you that what happened in your case is not the typical of Voonik's level of customer service. We value your relationship with our company. Hope to serve you better in future.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.

rati bansal

from Gurgaon, Haryana

I want my money back in my account I order mangalsutra cum bracelet form u I got bad quality product so I want to return.

Voonik Tech Customer Care's response, Aug 13, 2016

Verified Support

Hi Rati,

We are truly sorry to hear that the product did not appeal to you.We're forwarding this case to our Quality Check team who will take the necessary action right away.
Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.

alphasingh

from Hyderabad, Telangana

Still I didn't get my money today afterrnoon they said to me 3-4working days working days we will reflect in your account I need my mony soon please take action for refundmy money soon plz thanks

alphasingh

from Hyderabad, Telangana

Still I didn't get my money today afterrnoon they said to me 3-4working days working days we will reflect in your account I need my mony soon please take action for refundmy money soon plz thanks

Jagruti Potode

from Hyderabad, Telangana

Hi,

I have ordered for a kurta of order number R[protected] by cash on delivery on 15 May 2017 and I got the product delivered on 15 May 2016. I ordered "Small" size but it not properly fit me so I return the product While in the returning process I choose voonik credit instead of bank transfer. Now my problem is that I want my refund into my bank account so what is the solution for this. The product price is 499Rs.

I tried this but I was not able to show any option for transfer Voonic credit to bank account. Login in website/App > Go to My Order > Select the order for which refund is given in VC > Click on Transfer credits to Bank > Fill the bank details > Submit

shantaram.chougule

from Mumbai, Maharashtra

How to use credit balance while payment. There is no option available to use credit.

Please advise

SRujāň Réddý

from Hyderabad, Telangana

I have ordered saree .. it was not good quality i return it..i have keep mistakly voonik credit but i want bank transfer ...anychance to change voonik credit to bank tranfer...reply for this comment as much as possible...