[Resolved] Voonik Tech — Refund not completed

sanakram

from Hyderabad, Telangana

Address:	560045
Website:	VOONIK.com

Hello,

I have purchased 20 items from Voonik, out of which I have returned 8 items due to lot of issues with products worth Rs. 2735 but my Voonik Account is credited with only Rs. 1718.

I want the rest of the money i.e., Rs. 1017 to be credited in my account as soon as possible.

The worst part is, I opted for PAYMENT ROLLBACK to my account from which I did the payment (My Credit Card) but still I am forcefully given Voonik Credits.

I never had such a bad experience, there are other websites that credits the amount as per the payment done.

The Customer Care Numbers [protected] / [protected] provided are of no use, Calls are never transferred to the operators.

VOONIK IS THE CHEAPEST SITE I HAVE EVER COME AC-CROSSED.
CHEAP IN SERVICE PRODUCTS QUALITY AND EVERYTHING POSSIBLE.

More over I still didn't receive one of my item yet, when tracked it just shows "ORDER PLACED"

Voonik needs lot o[censored]pgrades and safety, highly NOT RECOMMENDED to anyone.

It would be better if the team look into this matter as priority, or else I will have to take strict actions against your policies.

THANKS BUT NO THANKS!!

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May 8, 2017

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Apr 06, 2017

Voonik Tech Customer Care's response Dear Sanakram,

We sincerely regret the experience you have been through. We notice that you have returned the products and the refund of Rs 2, 965/- was initiated on April 3rd, as per the bank’s policy, the amount will reflect in the your account within 7-10 working days (excluding Saturday, Sunday & Bank holidays).
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik