[Resolved] Voonik Tech — Refund not credited to bank account though option selected ban account

Ragin Chittaliya

from Mumbai, Maharashtra

Address:	560045
Website:	Online shopping clothes

I order lehengas from voonik on 14-Mar-2017, but it was not as per expected and shown in voonik site, so I returned it back two days after, order no: R[protected]
I selected refund to bank account option but they didn't refund my money to bank account instead they done it to voonik credit account which I never asked for.
I emailed to customer care, but no response received yet.
I want my money to be credited back to my account
Amount: 761 rupees

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May 11, 2017

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Mar 28, 2017

Voonik Tech Customer Care's response Hi Ragin,

We had processed the refund in your Voonik credits on Mar 22nd. If you wish to get the refund in bank account, please follow the procedure to transfer credits in bank:

Login in website/App > Go to My Order > Select the order for which refund is given in VC > Click on Transfer credits to Bank > Fill the bank details > Submit
Refund will be initiated within 24 hours and refund will reflect within 3-5 working days.

Thanks and Regards,
Team Voonik

Mar 28, 2017

Updated by Ragin Chittaliya Thank you for solving refund issue.
I have received my refund
Thanks to voonik also
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